Continuing Education Grievance Procedure
NeuroPebble
Corp. is fully committed to conducting all activities in strict conformance
with the American Psychological Association’s Ethical Principles of
Psychologists. NeuroPebble Corp. will comply with all legal and ethical
responsibilities to be non-discriminatory in promotional activities, program
content and in the treatment of program participants. The monitoring and
assessment of compliance with these standards will be the responsibility of the
Education Chair in consultation with the members of the continuing education
committee and the CE Chair.
While NeuroPebble Corp. goes
to great lengths to assure fair treatment for all participants and attempts to
anticipate problems, there will be occasional issues which come to the
attention of the convention staff which require intervention and/or action on
the part of the convention staff or an officer of NeuroPebble Corp.. This
procedural description serves as a guideline for handling such grievances.
1. When a participant,
either orally or in written format, files a grievance and expects action on the
complaint, the following actions will be taken. If the grievance concerns a
speaker, the content presented by the speaker, or the style of presentation,
the individual filing the grievance will be asked to put their comments in
written format. The CE Chair will then pass on the comments to the speaker,
assuring the confidentiality of the grieved individual.
2. If the grievance
concerns a workshop offering, its content, level of presentation, or the
facilities in which the workshop was offered, the convention chair will mediate
and will be the final arbitrator. If the participant requests action, the
convention chair will:
-
Attempt to move the participant to another
workshop;
- Provide credit for a subsequent workshop; or
- Provide a partial or full refund of the workshop
fee
3. If the grievance
concerns NeuroPebble Corp. CE program in partnership with
Resiliency Mental Health, in a specific regard, the CE Chair will attempt to
arbitrate.
Contact Person:
Jamie Roberts
Contact
Email: hello@neuropebble.com
Mailing
CE Chair: Dr.
Amy Marschall
Contact Email: dr.marschall@resiliencymentalhealth.com
Alternate Contact: Noelle
Lynn LCSW
Contact
Email: noelle@dobetteradhd.com